FAQ - Oriental Stainless Steel Jewelry with Gold Plating

1. What makes your oriental jewelry unique?

Our oriental stainless steel jewelry is carefully designed to reflect the elegance and beauty of traditional oriental jewelry, blending oriental style with contemporary quality.

2. What materials are used in your jewelry?

Our jewelry is made from high-quality stainless steel, a durable and corrosion-resistant material, most often plated with 18K gold. Some pieces feature stones (cubic zirconia), pearls or oriental motifs.

3. How do I choose the right ring size?

You can measure the circumference of your finger with a string or a strip of paper, or visit a local jeweler for an accurate measurement. If in doubt, contact us before ordering.

4. How do I care for my oriental stainless steel jewelry?

To keep your jewelry shining, clean it regularly with a soft, non-abrasive cloth. Avoid contact with chemicals and perfumes, and store it in a jewelry box when not worn.

5. Do you offer personalization?

Yes, we offer personalized necklaces, including names in Arabic calligraphy. Contact our customer service for any specific request.

6. What payment methods do you accept?

We accept credit card payments (Visa, Mastercard, American Express) as well as PayPal.

7. What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If your jewelry doesn't suit you, you can return it within 30 days of receipt for a refund or an exchange. Personalized, made-to-order jewelry cannot be returned unless defective. See our refund policy.

8. Do you ship internationally?

Yes, we ship worldwide. Shipping costs are calculated at checkout based on your address.

9. Can I track my order?

Yes, as soon as your order ships, you will receive a confirmation email with a tracking number.

10. How can I contact you if I have other questions?

You can reach us through our contact form or by email at contact@origfay.com. We're here to help.